In Five of the Six Geographical Regions
Tracked
JD Power and Associates today released the second volume of
their 2011 Wireless Network Quality Performance Study. According to the
company's press
release, the study tracks network quality for calling, messaging and data
based on 10 problem areas: dropped calls; calls not connected; audio issues;
failed/late voicemails; lost calls; text transmission failures; late text
message notifications; Web connection errors; email connection errors; and slow
downloads. Verizon continues to dominate the JD Power charts, topping these
latest rankings in five of the six geographic regions tracked (Mid
Atlantic,Northeast,
Southeast,
Southwest
and West.
The lone exception was the North
Central region, where U.S. Cellular took top honors.
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